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Your privacy is vital to our long-term relationship with you. Preserving your
privacy is just one part of our mission to provide you with a highly
personalized service. We hope that, like many of our customers, you will
want to provide information about yourself to QualityAdultDiapers.com. The
goal is to help us make the time you spend with QualityAdultDiapers.com a
more rewarding and individualized experience.
When you share information with us, you enable us to provide services
otherwise unavailable. Examples include personalized reminders you may
request to be emailed to you and others about product updates. Whether or
not you use all of our personal services, we pledge to preserve your
privacy. We know that you care how information about you is utilized, and
we appreciate your trust that we will do so with the utmost care and
sensibility.
Under no circumstances does QualityAdultDiapers.com share customer
proprietary information with any other companies (unless otherwise
permitted by the individual customer). At QualityAdultDiapers.com, we
believe the practice of selling/sharing customer proprietary information is
both a violation of the customer's trust and a breech of business ethics.
This notice describes our privacy policy. By visiting QualityAdultDiapers.
com, you are accepting the practices described in this Privacy Policy. Our
business changes constantly, and our Privacy Policy and the Conditions of
Use will change as well. You should check our Web site frequently to see
recent changes. Unless stated otherwise, our current Privacy Notice applies
to all information that we have about you and your account.
Return Policy.
1. Missing Merchandise, Damaged Shipments and Defective Products
a. Please report all missing merchandise to our Customer Service
Department within 3 days of receipt of your order. Occasionally, cases
separate during shipment; missing items should arrive within 1-2 working
days.
b. Products damaged in transit should be refused at the time of delivery.
UPS will then return the product back to QualityAdultDiapers.com.
QualityAdultDiapers.com’s customer service should be notified immediately
so that a replacement order can be expedited.
c. 100% Credit will be given for incorrectly shipped, damaged or
defective products. Any notification of missing or damaged products must
be made within 3 days of the product delivery. Beyond this time period, all
requests will be denied and the invoice must be paid in full.
2. Return Authorization, Dissatisfaction with Products and Credits
a. If a client refuses a shipment and UPS has to return the product(s),
QualityAdultDiapers.com will grant a credit for the value of the products
only, but not the original freight charges. In addition, QualityAdultDiapers.
com will assess a $5.00 Restocking Fee.
b. If a client wants to return product(s), please call within 3 days of receipt
of the merchandise with the date of purchase, order number, product
number and reason for returning the product. The returned products must
be unopened and in a salable condition.
